How Do I Clear My Cache?

How Do I Clear My Cache?

Clearing your browser's cache periodically is a good habit to ensure Gather continues to run as expected. Follow the steps below to find out how:

Google Chrome

1. First, log out of Gather
2. Next, select the History tab at the top of your browser.
2. Show Full History
3. Clear Browsing Data on the lefthand side
4. Select 'The Beginning of Time' at the top of this box
5. Check 'Cached Images and Files'
6. Click Clear Browsing Data
7. Exit out of the browser
8. Log back into Gather

Note: The above steps work to resolve the 'additional properties not allowed' error message.