How Do I Cancel a Booking in the Mobile App?

Have an event in Gather that isn't going to move forward? Now you can cancel the booking while on the go! Follow the steps below:

1. Head to the Bookings tab, and select the event that needs to be Canceled.
2. Select the pencil icon in the upper right-hand corner to enter Edit mode.
3. Select the 'Status' field, and choose the 'Canceled' option.
4. Select 'Save' in the upper right-hand corner. 
5. Select a 'Cancellation Reason', and enter any desired additional notes. 
   
   Note: See the full list of Cancellation Reason options below.
6. Select Submit! 

• Lost business: Pricing
• Lost business: Competitor
• Lost business: Communication Timeliness
• Lost business: Inadequate Amenities
• Guest: No response from guest
• Guest: Canceled by guest
• Information request only
• Date/time not available
• Party size
• Duplicate lead/Customer error
• Not private event request
• Fully Private Space Required
• Other (Notes Required)

Note: The 'Cancellation Reason' field is always required, while 'Cancellation Notes' are optional UNLESS 'Other' is selected as the reason.