How Do I Request a Card From My Guest?

One of the main benefits of using Gather's PCI compliant payment integrations is the ability to collect credit card information from the guest online. It saves valuable time for the events team and makes it easier to do business with you!

You can send your client a secure link with a simple credit card form that can be completed within seconds! This allows a card to be placed on file for their event. Follow the steps below to see just how easy this is!

Want to send a Message to Notify your Guest that you have Requested a Card on File? You can do so from the following places:

1. After selecting 'Request from Customer' in the 'Cards On File; section within the 'Financials' tab of the event, select the envelope icon. 
2. Click the 3-dot symbol and select 'Request from Customer' from the drop-down menu.  
3. Select 'Request from Customer' when you Add a Payment.

Video Tutorial: