How Do I Issue a Refund?
If your guest paid via credit card through a Gather payment integration, you can issue a refund with just the click of a button in Gather!
- Select the Booking Financials tab.
- Scroll down to the Payment you need to Refund.
- Click the 3-dot symbol and select 'Refund'.
- Specify the Refund Amount - It must be equal to or less than the original charge.
- Click 'Refund Card', and click 'Ok' to confirm that the card was successfully refunded.