What Does Each Payment Action Mean?

HIDDEN - The payment is only visible to Gather users within the 'Financials' tab and is 'Hidden' from guests on the Event Portal. This payment can be edited.

VISIBLE - The payment is visible to Gather users within the 'Financials' tab and also visible to guests on the Event Portal where a 'Payment Requested' banner will appear. This payment can be edited. 

REQUESTED - You have sent a 'Payment Request' email and the 'Payment Requested' banner appears on the Event Portal. This payment can be edited. 

PAID - The payment has been marked as paid via POS, Check, or the payment has been paid through the payments integration. If the payment was made using the integration, a 'Credit Card Receipt' will be generated in the 'Documents' tab.

LOCKED - Payment Integration Only
The payment was locked to prevent duplicate charges. This typically happens if the network times out as the credit card is processing. Please reach out to Gather Support to unlock the payment.

VOIDED - Payment Integration Only
The transaction has been voided (i.e canceled). This will be visible on the 'Credit Card Receipt'.

REFUNDED - Payment Integration Only
The payment has been refunded in full. This will be visible on the 'Credit Card Receipt'. 

PARTIALLY REFUNDED - Payment Integration Only
A portion of the payment has been refunded. This will be visible on the 'Credit Card Receipt'.