How Do I Update Gather Tracking?

Need to include Gather tracking details on a lead or booking? Follow the steps below:

Head to the lead or booking 'Details' tab.
Select 'Edit Lead' or 'Edit Booking' in the upper right-hand corner.
Scroll to the Tracking section. From here you can complete your desired fields:
- Source: The source indicates how the guest reached out to you.

Note: ' Website' and 'Partner' will auto-populate as the Source if your guest fills out the form on your website or a Gather partner site, respectively.

Campaign: The Campaign field is where you can freeform type the marketing initiative that you want to track. This is a freeform field.
Channel: The Channel provides you with more detail about how the Campaign reached the guest.
Segment: The Segment field provides visibility into your current client base, denoting if events are Social or Corporate.
Event Type: The Event Type field allows you to track the types of events held at your venue.

Note: If you convert a lead, any tracking information will automatically pull into the new Booking.

Video Tutorial: