How Do I Turn Off Suggested Gratuity for a Booking?
There may be times when you need to disable the Suggested Gratuity feature for a particular booking. If this is the case, you can turn off Suggested Gratuity on a booking by booking basis by following the steps below:
1. Navigate to the 'Financials' tab of your booking.
2. Click on 'Edit Financials' in the upper right-hand corner.
3. Uncheck Suggested Gratuity on the left-hand side.
4. Click 'Save Financials' in the upper right-hand corner.
If you click on the 'Preview' link for the booking, you will no longer see the Suggested Gratuity options listed in the portal.
Note: If your guest told you a specific Gratuity percentage they would like used for their booking, you can manually adjust that percentage once Suggested Gratuity is disabled.