What is the Booking Owner?
Booking Owners are a crucial part of your Gather bookings as this field ensures that the right person is notified about activity within those particular bookings.
Booking Owners are assigned within the Details tab of the booking by using the drop-down menu to select any Gather user for the location that event is being held.
If you are assigned as the Booking Owner, you will receive email notifications for the following actions:
- Your client responds to a message you sent them
- The proposal is approved
- A payment is made by your client (no email will be sent if a Gather user manually makes a payment)
- A credit card is put on file by your client
* If another Gather user sends a message to your client within a booking you own, their message will appear on your homepage under recent messages, however, you will not receive an email notification to your inbox.
Also, the Booking Owner may change over an event's lifecycle. It may be a Sales Representative while working through the event details and providing the guest with the proposal. Once the proposal is approved and details are finalized, the owner may change to whomever will be responsible for the event the day of.
At any time you can update your Booking Owner on the Details tab so that the correct point of contact will begin to receive notifications!
Lastly, selecting a Booking Owner allows you to pull valuable sales data via the Bookings Group by Owner Report.