How Can I Input Gratuity as a Flat Dollar Amount Rather Than as a Percentage for a Booking?
Within Settings, Gather gratuity/service fees are percentage based. If you prefer to add these to a booking as a flat dollar amount, this can be achieved by adding a 'Custom Charge' within the Event Summary of the booking.
1. Navigate to the Event Summary tab of the booking you'd like to add the tax or fee to.
2. Click Edit Event Summary.
3. In the righthand column, select 'Add Custom' under the Custom Charge/Discount header.
4. Name the charge (i.e "Gratuity")
5. Select if this fee should be taxed or not (Fees Pre-Tax = taxed, Fees Post-Tax = not Taxed)
6. Enter the amount and click 'Save'
Within the Financials tab, ensure any percentage based Service Fee or Gratuity is zeroed out so that your guest is not charged a gratuity/service fee twice. To do so, simply click 'Edit Financials' in the upper righthand corner and overwrite the percentage:
Within Settings, Gather gratuity/service fees are percentage based. If you prefer to add these to a booking as a flat dollar amount, this can be achieved by adding a 'Custom Charge' within the Event Summary of the booking.
1. Navigate to the Event Summary tab of the booking you'd like to add the tax or fee to.
2. Click Edit Event Summary.
3. In the righthand column, select 'Add Custom' under the Custom Charge/Discount header.
4. Name the charge (i.e "Gratuity")
5. Select if this fee should be taxed or not (Fees Pre-Tax = taxed, Fees Post-Tax = not Taxed)
6. Enter the amount and click 'Save'
Within the Financials tab, ensure any percentage based Service Fee or Gratuity is zeroed out so that your guest is not charged a gratuity/service fee twice. To do so, simply click 'Edit Financials' in the upper righthand corner and overwrite the percentage:
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