What Is the Process If a Guest Wants to Cancel an Instant Book Booking?

What Is the Process If a Guest Wants to Cancel an Instant Book Booking?

If a guest who has booked an event with your venue through Instant Book decides they no longer want to move forward, the cancellation will be managed the same way any other booking cancellation is handled within your Gather account.

Simply edit the booking to update the status to 'Canceled' and provide a cancellation reason. For more information on cancelling events in Gather, click HERE .