What Does it Mean to Void a Payment?
The 'Void' option will appear in place of 'Refund' if a transaction has not yet settled with your Merchant Processor. Selecting 'Void' will cancel the transaction.
- Select the 'Financials' tab within the Booking.
- Scroll down to the Payment you need to void.
- Click the 3-dot symbol and select 'Void'.
4. You will now see the amount marked as 'Voided' within the Payments section and on the Credit Card Receipt.