What Does it Mean to Void a Payment?

The 'Void' option will appear in place of 'Refund' if a transaction has not yet settled with your Merchant Processor. Selecting 'Void' will cancel the transaction.

1. Select the 'Financials' tab within the Booking.
2. Scroll down to the Payment you need to void. 
3. Click the 3-dot symbol and select 'Void'. 

4. You will now see the amount marked as 'Voided' within the Payments section and on the Credit Card Receipt.