Click 'Send Message' in the upper right-hand corner.
Click the paper icon located to the right of the paperclip to view Message Templates.
Note: Only Lead Templates applied to the Lead Location you are working in will appear. If you do not see a Message Template, check your Settings to confirm Template Type and associated Locations.
After selecting a Template from the list, Gather will automatically fill in any variables to reflect the Lead Details for this particular inquiry.
Make any additional edits, if desired, then click 'Send'.